Shipping & Returns

Shipping Policy

Thank you for visiting and shopping at Russell Rhino. Following is the terms and conditions that constitute our Shipping Policy.

 

Shipment processing time

All orders are processed within 1-3 working days. Orders are not shipped or delivered on weekends or Holidays.

Shipping rates & Delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout.

* Overnight delivery is only available for orders within the United Kingdom. 

Return & Exchange Policy

Thank you for shopping at Russell Rhino.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 12 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt of proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or Original method of payment) You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact US

If you have any questions on how to return your item to us, contact us.

Russell Rhino 

Russell Rhino Clothing
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